About Us

Canberra About Us

Canberra Casino is an established gaming brand committed to providing a regulated and secure online casino experience for residents of Australia. Operating under the strict guidelines set by Australian law, Canberra Casino ensures all activities, services, and offerings adhere to the relevant legal and regulatory frameworks. Our online platform reflects the values of integrity, responsibility, and transparency that have defined our brand since the inception of our land-based venue in the heart of Canberra.

The Canberra Casino brand was founded with the objective of creating a safe and enjoyable environment for adult patrons to participate in lawful gaming activities. Our physical location, Casino Canberra, has served the community since 1994 and is recognised as the only licensed casino within the Australian Capital Territory. The transition to online services upholds the same level of commitment to compliance, player protection, and fair play as our brick-and-mortar establishment.

Our mission is to ensure that every player benefits from a responsible, compliant, and transparent online gaming environment. Canberra Casino is dedicated to upholding the highest standards of regulatory compliance, including strict adherence to the Gambling and Racing Control (Code of Practice) Regulation 2002 and the relevant provisions of the Casino Control Act 2006 (ACT). We are committed to monitoring all gaming operations to guarantee fairness and the integrity of games, with all outcomes determined by certified and audited random number generation technology.

Responsible gaming is a core value at Canberra Casino. Our platform includes comprehensive measures to support harm minimisation, including player self-exclusion, deposit limits, and access to support services. We are proactive in providing information and resources to assist individuals in making informed decisions about their gaming activities. Mandatory age verification processes are rigorously enforced to prevent underage gaming, and Canberra Casino does not permit access to individuals under 18 years of age in accordance with Australian law.

Canberra Casino recognises its obligations under anti-money laundering and counter-terrorism financing legislation. All customers are required to comply with customer identification and verification procedures prior to engaging in gaming activities. Our systems are designed to detect and report any suspicious transactions in accordance with the requirements of AUSTRAC and relevant regulatory bodies. Information provided by players is handled with strict confidentiality and stored securely, in compliance with the Privacy Act 1988 (Cth) and applicable data protection regulations.

Our values are reflected in the way we interact with players, stakeholders, and the wider community. Canberra Casino is committed to ethical conduct in all business dealings, maintaining a transparent relationship with regulatory authorities, and providing accurate information regarding our services, terms, and obligations. All promotional activities, communications, and representations are designed to comply with relevant advertising codes and consumer protection legislation.

Players engaging with Canberra Casino online must be residents of Australia and meet all eligibility requirements as outlined in our terms and conditions. We encourage all users to familiarise themselves with the rules of each game, the responsible gaming tools available, and our dispute resolution procedures. Canberra Casino provides clear processes for lodging complaints or seeking assistance, ensuring that any issues are addressed promptly and fairly.

Should you require further information regarding our operations, compliance policies, or responsible gaming initiatives, our customer support team is available to assist in accordance with legal and regulatory obligations. Canberra Casino is dedicated to continuous improvement in all areas of compliance, player protection, and service delivery, ensuring a secure and lawful online gaming environment for all eligible Australian residents.

  • Licensed under the Casino Control Act 2006 (ACT)
  • Strict adherence to responsible gaming practices
  • Mandatory age and identity verification
  • Comprehensive privacy and data security measures
  • Commitment to fairness, integrity, and compliance

By choosing Canberra Casino, you acknowledge your obligation to comply with all applicable laws and regulations governing online gaming in Australia. We appreciate your cooperation and commitment to maintaining a safe and regulated gaming environment.